Broadened from just software to include all IT assets (hardware, software, cloud, and digital information) and aligned with other major ISO management standards like ISO 27001 (Information Security) and ISO 20000 (Service Management). The Tiered Implementation Roadmap
It uses the Plan-Do-Check-Act (PDCA) cycle to ensure continuous improvement in managing IT assets throughout their lifecycle. 2. Key Components and Structure
The current active version of the standard is , which was formally reviewed and re-confirmed in 2024 . This version represents a massive shift from older, process-heavy software asset management (SAM) iterations. Iso 19770-1 Pdf
The standard is organized into key management system requirements: ISO 19770-1 certification & audit - Brand Compliance
The standard is designed to be compatible with other major management systems like and ISO/IEC 27001 (Security) . It focuses on the governance and processes needed to manage both software and hardware effectively. Broadened from just software to include all IT
Tier 1 is for small-to-medium businesses or enterprises just starting. Requirements include:
ISO/IEC 19770-1 is intentionally designed for integration with other management system standards: Key Components and Structure The current active version
The core of any ITAM program is the implementation of a management system, which serves as the foundation for ISO/IEC 19770-1 certification. Key activities include:
: The current version (2017) emphasizes a tiered maturity model, allowing companies to adopt the standard incrementally rather than all at once. Key Sections of the Standard Governance Policies and Roles
Assess your current ITAM practices against the Tier 1 requirements to see where your processes currently fall short.
To make implementation manageable, the standard suggests three to four tiers (depending on the version referenced) that build upon each other: