Even with the perfect setup, technology hiccups happen. Here is how to fix the most frequent complaints.
SmugMug supports Live Photos. When auto-uploaded, they generally appear as static images unless the viewer interacts with them (if the browser supports it) or downloads the original file. SmugMug preserves the motion data.
A frequent point of confusion is how these two services interact. smugmug auto upload iphone
However, the provides a reliable manual auto-upload feature that works beautifully when you open the app.
SmugMug uploads are tied to your SmugMug account; review your account privacy settings for gallery visibility and sharing. Even with the perfect setup, technology hiccups happen
Ensure your SmugMug subscription is active and that your local iPhone has enough temporary cache space to process the uploads.
SmugMug Auto Upload lets your iPhone automatically back up photos and videos from the Photos app to your SmugMug account, keeping originals safe in the cloud and organized by galleries or folders. When auto-uploaded, they generally appear as static images
Create a folder in SmugMug called "Inbox." Set your auto-upload destination to a gallery inside this folder. Once a week, log into SmugMug on your desktop. Drag the keepers into your "Portfolio" folder and delete the rest. Your iPhone never has to sort anything.
Toggling this option ensures the app only uploads when connected to a Wi-Fi network. This prevents unexpected data overage charges on your cell phone bill.
If you have unlimited data, you can disable "Upload over Wi-Fi only" to keep your photos backing up while traveling. If not, keep this toggled ON to avoid overages.
Sometimes the iOS background daemon stalls. Force close the SmugMug app by swiping up from the bottom of your screen, wait a few seconds, and reopen it to kickstart the queue.