Infortrend Warranty Check -

Mission-critical environments can upgrade to 24/7 technical support with a 4-hour on-site response time for parts delivery and field engineer deployment. What to Do If Your Warranty Is Expiring

Maintain an internal IT asset management spreadsheet or software tool documenting every Infortrend chassis, its serial number, location, and coverage expiration date.

: Find the sticker on your hardware unit; this is the primary identifier needed for verification. Access the Service Portal : Log into the Infortrend Service Request Submit a Ticket

As storage arrays approach the end of their initial three-year term, hardware failure risks naturally increase. Infortrend allows organizations to purchase extended warranty packages to match the typical 5-to-7-year life expectancy of enterprise IT equipment. Available Support Escalations infortrend warranty check

: Enter the serial number and describe any issues to confirm if the device is currently under a "Regular Warranty" (typically 3 years) or an "Extended Warranty". Infortrend Warranty Tiers & Coverage

: Serial numbers are typically found on a sticker on the back or side of the chassis. Be careful not to remove these stickers, as doing so voids the warranty Infortrend Standard Warranty Terms Infortrend's Warranty Terms & Conditions typically include: : A standard 3-year limited warranty from the date of delivery for most storage products. : Covered under a 2-year warranty

| Issue | Solution | |-------|----------| | “Serial number not found” | Try removing leading zeros. Or the unit is OEM-labeled (e.g., for NEC, Fujitsu) — contact the OEM instead. | | Portal says “contact local office” | Your region requires manual verification. Email support@infortrend.com with “Warranty Request – [Serial#]” in the subject. | | Warranty shows 1 year less than expected | Infortrend warranty starts from shipment date , not purchase date. Provide your invoice to have it adjusted. | | No record for a drive/PSU | Individual components inherit the chassis warranty. Always use the main enclosure serial number. | Access the Service Portal : Log into the

Standard return-to-factory or advanced replacement options (subject to terms). Upgraded Support Services

: Coverage ends at the specified time period or when the Total Bytes Written (TBW) limit is reached, whichever comes first.

Register all newly purchased Infortrend hardware on the support portal immediately to ensure accurate warranty start dates. Infortrend Warranty Tiers & Coverage : Serial numbers

on his laptop. He knew that most Infortrend hardware comes with a three-year limited standard warranty

The primary way to check your Infortrend warranty is via their official support portal using the product serial number. 1. Locate Your Product Serial Number (S/N)

Direct access to Infortrend support engineers for troubleshooting complex storage issues.