Contact the vendor or Tronitek support with this information to request a one-time unlock code.
Before calling or emailing support, locate the and MAC Address . This can usually be found on a barcode sticker underneath the physical DVR box, or by clicking the "i" (Information) icon on the locked login GUI. Provide support with: The exact model number of your Tronitek DVR. The serial number / MAC address.
If your DVR supports QR code recovery, use the XMeye or Hik-Connect app to scan the code on the login screen to receive a reset link via your registered email.
If this works, you can then navigate to the main menu, go to user settings (often found under Main Menu > Setup > User ), and use this access to reset the password for the admin account. tronitek dvr admin password
Some older Tronitek firmware models rely heavily on the system clock to maintain user account security records. Resetting the system clock to zero can clear custom security credentials. Disconnect the power supply.
If the date reverts to 2000-01-01 or 2010-01-01 , try using a (available online) based on that specific date. 4. Technical Support
If the default passwords do not work, you will need to reset the DVR to its factory settings or use a specialized master password generator to regain access. Method 1: The "Super Password" / Master Password Contact the vendor or Tronitek support with this
Most DVR manufacturers, including Tronitek, set default login credentials for initial setup. Before attempting complex resets, try these commonly used Tronitek default credentials: admin Password: 123456 Alternative Password: (blank/empty) Alternative Password: admin Alternative Password: 654321
directly with your device's model and serial number to request a one-time master reset code.
Use an online DVR master password calculator (such as those from reputable CCTV forums) and enter that date. This will generate a temporary, one-time master password to log in. Method 2: Physical Factory Reset (Jumper Method) Provide support with: The exact model number of
Answer the pre-configured security questions exactly as originally entered.
Once you successfully log back into your Tronitek DVR, take these immediate steps to prevent future lockouts:
and locate the CMOS battery (a silver coin cell, CR2032) and a set of jumper pins labeled CLR_CMOS , RESET , PASSWORD , or JP1 .
If those don't work, Tronitek devices (often based on generic H.264 or XMeye firmware) frequently use one of the following common factory defaults: Common Default Passwords admin | Password: (Leave blank—press enter) Username: admin | Password: 12345 Username: admin | Password: 888888 Username: admin | Password: 000000 Resetting a Forgotten Password
Some newer Tronitech DVRs feature a password reset mechanism built into the login screen.