Complete Troubleshooting Guide for Backup Exec Error 0xe00086cc
If the resource was deleted, remove it from the selection list entirely. Save and re-run the job. 3. Re-establish Trust with the Remote Agent
Disable TCP Chimney Offload by running: netsh int tcp set global chimney=disabled
Backup Exec uses AOFO to grab open files. However, if the target disk is an iSCSI drive, a ReFS volume, or a deduplication drive, AOFO sometimes fails with 0xe00086cc .
: If your dedicated service account password expires, encounters a lock-out within Active Directory, or loses local administrative rights on the destination node, security handshakes fail automatically. 0xe00086cc backup exec
: For modern versions of Backup Exec, a trust must be established between the media server and the remote computer. : Right-click the remote server in the Backup and Restore tab and select Establish Trust WMI or Permission Blocks
Database-level components (such as Microsoft Exchange or SQL Server instances) lack proper administrative impersonation attributes.
To resolve the error 0xe00086cc in Backup Exec, follow these step-by-step troubleshooting steps:
If automatic updating is not feasible, updates can be manually downloaded from the Veritas Downloads Center. Backup Exec licenses must be downloaded from the Veritas Entitlement Management System (VEMS) licensing portal. Re-establish Trust with the Remote Agent Disable TCP
: The account used for the backup job is locked in Active Directory, disabled, or has an expired password.
Backup Exec uses trust relationships to authenticate between the media server and remote agents. When error 0xe00086cc occurs due to authentication failures, re‑establishing the trust can resolve the issue:
If the above solutions don't work, you may need to perform more advanced troubleshooting:
is vital; if a folder was deleted or a drive letter changed on the target server since the job was originally created, the software will fail to find the "resource," triggering the error. Re-selecting the backup sources often refreshes the pointer and resolves the conflict. Conclusion : For modern versions of Backup Exec, a
Backup Exec Console ➔ Backup and Restore Tab ➔ Right-Click Target Server ➔ Establish Trust Open your Backup Exec Administration Console. Click on the tab. Find the target server that is failing. Right-click the server name and click Establish Trust . 4. Fix the Service Accounts and Logins
: On both machines, go to Help and Documentation > About Backup Exec to verify the build numbers.
The Volume Shadow Copy Service (VSS) on the target server may fail during snapshot creation.