The error happens when your computer security key does not match the software. This safety tool is called a dongle or a Sentinel Key . If the software cannot read the key, it will lock you out.
If you see a yellow warning triangle next to it, your driver is broken. Step 2: Fix a Bad Hardware UID
Run the file inside your software folder to install a fresh driver automatically. Quick Fix Checklist What to Check What it Should Look Like Windows Region Must be set to English (United States) . Admin Rights Always right-click and select Run as Administrator . PC Restarts You must restart your PC after adding any registry keys.
Autodata is a popular software used by automotive professionals to access a vast database of vehicle information, diagnostic procedures, and repair guides. However, some users may encounter an error message that prevents them from using the software: "The hardware information does not match with your dongle." In this article, we will explore the causes of this error and provide step-by-step solutions to resolve it. The error happens when your computer security key
Antivirus programs frequently delete the virtual driver files required to match the hardware info. Open > Virus & threat protection .
Click , then OK , and attempt to launch the application again. 4. Enable Windows Test Mode for Virtual Emulators
Download or navigate to your software installation folder to locate the official Sentinel Protection Installer.exe . If you see a yellow warning triangle next
Open the Control Panel, navigate to , and drop the slider down to Never Notify to fully disable UAC.
Paste this identifier into your license generator. Click "Generate" to output a new registry file.
Download and install the latest driver (ensure you select the correct OS version, e.g., x64 for 64-bit Windows). Restart your computer and plug the dongle back in. Regenerate Your License File Admin Rights Always right-click and select Run as
The software generates a unique hardware signature based on components like your network card MAC address, motherboard UUID, or primary hard drive serial number. Altering these components triggers the mismatch.
Use your license generator (keygen) to create a new registry file using this new ID.